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Kurtosys App v1.36.0

Release Notes

Help Articles
Table of Contents

Bug Fixes


Kurtosys App

  • User Account Lock Issue on Incorrect Password Entry
    • We resolved an issue where user accounts were incorrectly locked after a single failed password attempt due to duplicated login attempt records. The solution involved implementing a new /activateuser API endpoint and updating the existing /updateuser endpoint to ensure failed login attempts are reset when accounts are unlocked by admins. Comprehensive testing confirmed the effectiveness of these changes, which also included improved user notifications for locked accounts. This fix enhances both the security and user experience by ensuring account status management is more reliable and transparent.

Logging a Ticket with our Support Centre

Our dedicated Support Centre will help streamline collaboration and ensure a more efficient and seamless journey for our clients.

  1. Access the self-service knowledge base for quick answers
  2. Login to the Support Centre to create a support case
  3. Monitor your requests in real-time for better visibility

We aim to ensure you receive the assistance you need promptly and efficiently.

Feedback

We value your feedback, which helps us continually improve our products and services. If you have suggestions, encounter issues, or want to share your thoughts on this release, contact your dedicated Client Service Manager. They are your direct point of contact for all matters related to your account.

©2023 Kurtosys Systems

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