Kurtosys App 1.44.0

Release Notes

Improvements

Investor Reporting

Improvements to template uploads
- A new feature has been introduced to automatically remove embeds and child components from templates before upload. This enhancement eliminates manual intervention, reducing risks of incorrect handling and ensuring templates function correctly with varying data.

Bug Fixes

Investor Reporting

Improved Navigation in Document Preview
- A fix was applied to address a white screen issue in the Document Hub when navigating back to a PDF preview after viewing the metadata screen. Users can now seamlessly switch between screens and preview PDFs without disruptions. Non-PDF files remain unsupported in the Document Preview.
Resolved Document Generation Issue with Fixed Row Heights
- A document generation issue causing an error has been resolved. Adjustments were made to ensure table configurations apply correctly during debugging, resolving the issue and enabling successful document generation.

Studio Apps

Date Range Filter Bug Fix
- The date range filter has been enhanced to ensure accurate results for single-day searches in Activity Tracking and Dochub. Users can now reliably retrieve documents and activities for a selected day without requiring workarounds. This fix resolves inconsistencies across specific dates while maintaining the integrity of broader search functionalities.

Feedback

We highly value your feedback, which helps us continually improve our products and services. If you have suggestions, encounter issues, or want to share your thoughts on this release, there are two ways to provide feedback:

For personalized assistance or to discuss any specific concerns related to your service, feel free to contact your dedicated Service Delivery Manager. They are your direct point of contact for all matters related to your account.
Complete the customer feedback survey emailed to you after each incident.

Your input is invaluable to us, and it plays a significant role in shaping the future of our products. We thank you for your participation in making our software even better.

Getting Help

If you encounter any issues, have questions, or require assistance related to this release, our dedicated support team is here to help. You can reach out for assistance through the following channels:

Send an email to [email protected] for inquiries. Our support team will respond within regular business hours.
Access our Support Portal at https://kurtosys.freshdesk.com/support/home for self-service resources, knowledge base articles, and the option to submit support tickets.
Utilize our live chat feature https://help.kurtosys.com/support-live-chat/ on our website for real-time assistance from our support team.

We aim to ensure you receive the assistance you need promptly and efficiently. Please don’t hesitate to reach out if you have any questions or need help with any aspect of our software or services.