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Kurtosys App
/activateuser API endpoint and updating the existing /updateuser endpoint to ensure failed login attempts are reset when accounts are unlocked by admins. Comprehensive testing confirmed the effectiveness of these changes, which also included improved user notifications for locked accounts. This fix enhances both the security and user experience by ensuring account status management is more reliable and transparent.We highly value your feedback, which helps us continually improve our products and services. If you have suggestions, encounter issues, or want to share your thoughts on this release, there are two ways to provide feedback:
For personalized assistance or to discuss any specific concerns related to your service, feel free to contact your dedicated Service Delivery Manager. They are your direct point of contact for all matters related to your account.
Complete the customer feedback survey emailed to you after each incident.
Your input is invaluable to us, and it plays a significant role in shaping the future of our products. We thank you for your participation in making our software even better.
If you encounter any issues, have questions, or require assistance related to this release, our dedicated support team is here to help. You can reach out for assistance through the following channels:
Send an email to [email protected] for inquiries. Our support team will respond within regular business hours.
Access our Support Portal at https://kurtosys.freshdesk.com/support/home for self-service resources, knowledge base articles, and the option to submit support tickets.
Utilize our live chat feature https://help.kurtosys.com/support-live-chat/ on our website for real-time assistance from our support team.
We aim to ensure you receive the assistance you need promptly and efficiently. Please don’t hesitate to reach out if you have any questions or need help with any aspect of our software or services.
