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Kurtosys App v1.39.0

Release Notes

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Table of Contents

Improvements


Investor reporting

  • Enhanced Report Generation Context
    • The report generation process has been improved to enhance visibility at all stages by ensuring that key parameters, such as client ID, report, workflow, and dataset, are passed through each step. This allows for easier identification and traceability of issues during the generation flow. These enhancements streamline the generation process and provide clearer insights into the processed reports.

  • Upgrade InDesign Server to v19.5 Across All Production Environments

    • The InDesign server has been successfully upgraded to v19.5 across all production environments.

  • Updates to Workflow Generation
    • An issue affecting workflows has been resolved. The problem was traced to template generation attributes, which have been corrected to ensure successful workflow execution. All affected workflows are now functioning properly, and documents can be generated and downloaded as intended.

Related Help Articles

How to generate and download documents in the Production Centre

Feedback

We highly value your feedback, which helps us continually improve our products and services. If you have suggestions, encounter issues, or want to share your thoughts on this release, there are two ways to provide feedback:

  1. For personalized assistance or to discuss any specific concerns related to your service, feel free to contact your dedicated Service Delivery Manager. They are your direct point of contact for all matters related to your account.

  2. Complete the customer feedback survey emailed to you after each incident.

Your input is invaluable to us, and it plays a significant role in shaping the future of our products. We thank you for your participation in making our software even better.

Getting Help

If you encounter any issues, have questions, or require assistance related to this release, our dedicated support team is here to help. You can reach out for assistance through the following channels:

  1. Send an email to [email protected] for inquiries. Our support team will respond within regular business hours.

  2. Access our Support Portal at https://kurtosys.freshdesk.com/support/home for self-service resources, knowledge base articles, and the option to submit support tickets.

  3. Utilize our live chat feature https://help.kurtosys.com/support-live-chat/ on our website for real-time assistance from our support team.

We aim to ensure you receive the assistance you need promptly and efficiently. Please don’t hesitate to reach out if you have any questions or need help with any aspect of our software or services.

©2023 Kurtosys Systems

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