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We are thrilled to announce that our v4 applications are now fully supported in both SFI and SFO environments! This update ensures a seamless and enhanced user experience across all platforms
v4 Apps working in SFI & SFO
We have implemented an enhancement to ensure that the InDesign preview of our apps functions correctly in Chrome 88. This update prevents errors related to v4 apps being used in SFI/SFO, providing a seamless user experience.
Hidden Elements
We have improved the grid application to only display active elements, preventing unnecessary timeouts and ensuring a smooth user experience.
Deleted Apps Removal After Timeout
We have improved the grid applications to prevent apps from being removed during a timeout. This ensures that all previously present apps remain visible and functional, avoiding disruptions due to bad configuration.
Rebase
We have enhanced the line chart to connect data points, skipping any missing data points by not drawing a line. This ensures that the visualization accurately represents the available, providing a clearer and more accurate representation of the data.
Deleted Apps Removal After Timeout
We have improved the tabs applications to prevent apps from being removed during a timeout. This ensures that all previously present apps remain visible and functional, avoiding disruptions due to bad configuration.
Revisions
In version 4, the application manager was using a shared system called AppStoreBase, but this was causing problems with how the system checked if tasks were completed. To fix this, we have removed the application manager from this checking system to ensure updates happen smoothly and statuses are checked correctly.
Apps Disappearing
Users experienced issues where the apps would load briefly and then disappear. We have fixed this by implementing a code fix for conditional filtering and updating the grid app's configuration to ensure the apps' stability and visibility.
Removing Whitespaces
We have fixed an issue where white spaces appeared on the product pages due to hidden apps not being removed from the grid configuration. The grid app now correctly removes hidden apps, ensuring that columns and rows are properly reshuffled and no unnecessary white spaces are displayed.
Rebase
We have addressed issues with the line chart rebasing where it would not stop rebasing at the last data point when there is no data, maintains its rebasing when toggling between period selectors, and renders correctly when the hideNoData option is enabled, ensuring accurate data analysis over time.
Rebasing Not Working
We have fixed an issue with the line chart rebasing, where it was not starting from the configured startValue. The line chart now correctly initializes and continues plotting data from the startValue, ensuring accurate tracking of growth from the baseline value.
Apps Disappearing
Users experienced issues where the apps would load briefly and then disappear. We have fixed this by implementing a code fix for conditional filtering and updating the grid app's configuration to ensure the apps' stability and visibility.
URL Tab Name
The URLs with tab names were not working correctly, causing users to be directed to the default tab instead of the specified tab. We have fixed this issue by ensuring that the URL now correctly navigates to the desired tab.
We highly value your feedback, which helps us continually improve our products and services. If you have suggestions, encounter issues, or want to share your thoughts on this release, there are two ways to provide feedback:
For personalized assistance or to discuss any specific concerns related to your service, feel free to contact your dedicated Service Delivery Manager. They are your direct point of contact for all matters related to your account.
Complete the customer feedback survey emailed to you after each incident.
Your input is invaluable to us, and it plays a significant role in shaping the future of our products. We thank you for your participation in making our software even better.
If you encounter any issues, have questions, or require assistance related to this release, our dedicated support team is here to help. You can reach out for assistance through the following channels:
Send an email to [email protected] for inquiries. Our support team will respond within regular business hours.
Access our Support Portal at https://kurtosys.freshdesk.com/support/home for self-service resources, knowledge base articles, and the option to submit support tickets.
Utilize our live chat feature https://help.kurtosys.com/support-live-chat/ on our website for real-time assistance from our support team.
We aim to ensure you receive the assistance you need promptly and efficiently. Please don’t hesitate to reach out if you have any questions or need help with any aspect of our software or services.