Kurtosys App v1.45.0

Release Notes

Table of Contents

Improvements


Kurtosys Platform

  • Enhanced Filtering Options for Snowflake Integration
    • New filtering operators have been added to the Snowflake integration, including "greater than," "less than,". These enhancements allow users to perform more specific and detailed analyses of transaction data, improving data filtering and usability within the KAPP system.

Investor Reporting

  •  HTML Node Caching in InDesign Studio
    • Addressed the caching issue in the HTML Element Node within InDesign Studio. Dropdowns now update dynamically to display newly added paragraph and character styles without requiring users to close and reopen the plugin. This improvement streamlines workflow efficiency and reduces interruptions during template configuration.

Bug Fixes


Investor reporting

  • Resolved Document Generation Failure
    • An issue causing document generation failures in staging environments has been resolved. Fixed row heights are now correctly processed, preventing crashes during debug and ensuring smooth document generation.
  • Resolved Error in Workflow Preview for Missing Segmentation Properties
    • Addressed an issue where workflows with segmentation lists missing required properties caused errors during preview. The Workflow Preview API now handles such cases gracefully, ensuring smooth functionality and improved error messaging.
  • Watermarking and Email Attachment Issue Resolution
    • An issue was identified where workflows were not completing when watermarking was applied, and non-PDF attachments were included in email distributions. This caused email sending to become stuck, preventing successful processing and receipt of emails. The issue has been resolved by ensuring that watermarking only applies to PDF attachments, allowing non-PDF file types (e.g., GIF, JPEG, PNG, SVG) to be processed without impacting email distribution.
  • Watermarking Documents Timeouts Resolution
    • An issue was identified where documents were not downloading due to time outs. Following the report of the original problem, we increased server capacity to create more processing power. The change we have worked on is a more efficient version of the watermarking code to reduce overall processing time. We believe this change will allow us to process existing and larger documents in a timely manner.

Related Help Articles

Feedback

We highly value your feedback, which helps us continually improve our products and services. If you have suggestions, encounter issues, or want to share your thoughts on this release, there are two ways to provide feedback:

  1. For personalized assistance or to discuss any specific concerns related to your service, feel free to contact your dedicated Service Delivery Manager. They are your direct point of contact for all matters related to your account.

  2. Complete the customer feedback survey emailed to you after each incident.

Your input is invaluable to us, and it plays a significant role in shaping the future of our products. We thank you for your participation in making our software even better.

Getting Help

If you encounter any issues, have questions, or require assistance related to this release, our dedicated support team is here to help. You can reach out for assistance through the following channels:

  1. Send an email to [email protected] for inquiries. Our support team will respond within regular business hours.

  2. Access our Support Portal at https://kurtosys.freshdesk.com/support/home for self-service resources, knowledge base articles, and the option to submit support tickets.

  3. Utilize our live chat feature https://help.kurtosys.com/support-live-chat/ on our website for real-time assistance from our support team.

We aim to ensure you receive the assistance you need promptly and efficiently. Please don’t hesitate to reach out if you have any questions or need help with any aspect of our software or services.