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How do I install a certificate on my DXM Site?

Under each Instance (Development, Staging and Production) you are able to load a certificate with various domain names which you are then able to use for that Instance in other areas of DXM (like Domain Management, Redirects or IP Restrictions).

Loading a new Certificate

  1. Browse to the Site Instance where you want the Certificate loaded (e.g. Staging).
  2. Scroll down to Security, then click Request CSR.
  1. Fill in the information required in the Request Certificate form.
    • If there is an existing certificate, you can copy the details from the existing certificate. Click the padlock in the browser and view the certificate details.

    • Information required for the CSR:

      • Primary Domain

      • Additional Domains

      • Organization

      • Department

      • City (must be spelled out in full)

      • State/Province (must be spelled out in full)

      • Country (must use 2 digit country code) – use the dropdown to select

      • Email is optional; avoid any letters with accents
Note: Domains should include wildcard (*.customername.com) and Apex/Root & WWW (customername.com, www.customername.com).
  1. Click Generate.
  1. Click View CSR.
  2. Click Download CSR. The .txt file must be sent to the organization supplying the certificate.

(The Kurtosys preferred certificate vendor is www.digicert.com, but other providers may be used. It is strongly recommended that customers purchase their own certificates.)

  1. Click Upload TLS, the organization producing the certificate will supply the certificate details to be used.
  2. Open the returned certificate in a text editor, then copy & paste the certificate into the TLS Certificate Upload window, then click Upload.

The loaded certificate details and the specified domains will be displayed. This information can now be used for Domain Management, Redirects and IP Restrictions.